{"id":20051,"date":"2022-03-14T18:40:01","date_gmt":"2022-03-14T17:40:01","guid":{"rendered":"https:\/\/sw.fst.com\/magazine\/2025\/07\/surdurulebilirlik-ve-musteri-hizmetleri-bir-arada\/"},"modified":"2025-07-30T17:51:08","modified_gmt":"2025-07-30T15:51:08","slug":"surdurulebilirlik-ve-musteri-hizmetleri-bir-arada","status":"publish","type":"post","link":"https:\/\/sw.fst.com\/magazine\/tr\/2022\/03\/surdurulebilirlik-ve-musteri-hizmetleri-bir-arada\/","title":{"rendered":"S\u00fcrd\u00fcr\u00fclebilirlik ve m\u00fc\u015fteri hizmetleri bir arada"},"content":{"rendered":"\n

Corteco, Hirschberg’deki merkez deposunda k\u00fc\u00e7\u00fck miktarlar\u0131n nakliyesi i\u00e7in kullan\u0131lan plastik torbalar\u0131 ortadan kald\u0131rd\u0131. Ortaya \u00e7\u0131kan iklim ve kaynak korumas\u0131n\u0131 d\u00f6n\u00fc\u015ft\u00fcr\u00fcrseniz, bu y\u0131lda 45 tonCO2 tasarrufu<\/sub> ile sonu\u00e7lan\u0131r. <\/p>\n\n

Tek kullan\u0131ml\u0131k plastik \u00fcr\u00fcnler \u00e7\u0131kt\u0131. \u00d6rne\u011fin bir\u00e7ok \u00fclkede s\u00fcpermarket al\u0131\u015fveri\u015flerinde kullan\u0131lan klasik plastik po\u015fetler \u00e7oktan yasakland\u0131. Bunun nedeni, bu kaynak ve enerji yo\u011fun tek kullan\u0131ml\u0131k \u00fcr\u00fcnlerden kaynaklanan at\u0131klar\u0131n do\u011fay\u0131 ve okyanuslar\u0131 kirletmesi ve flora ve faunaya zarar vermesidir. Bu s\u00fcrd\u00fcr\u00fclebilir de\u011fildir. <\/p>\n\n

Freudenberg Sealing Technologies’in (FST) iddial\u0131 iklim ve \u00e7evre koruma faaliyetlerinin bir par\u00e7as\u0131 olarak Corteco, Avrupa Operasyonlar\u0131 Direkt\u00f6r\u00fc Dr. Wolfgang Lohmann’\u0131n liderli\u011finde 2021 y\u0131l\u0131n\u0131n ortalar\u0131nda kendi s\u00fcrd\u00fcr\u00fclebilirlik giri\u015fimini ba\u015flatt\u0131. Ancak, ba\u011f\u0131ms\u0131z otomotiv yenileme pazar\u0131 i\u00e7in yedek par\u00e7a uzman\u0131, giri\u015fim ba\u015flat\u0131lmadan \u00f6nce kendisine zaten bir hedef belirlemi\u015fti: Hirschberg’deki Avrupa merkez deposunda stok sevkiyat\u0131nda kullan\u0131lan plastik torbalar kald\u0131r\u0131lacakt\u0131! Corteco Avrupa S\u00fcrekli \u0130yile\u015ftirme (CI) ve Proje M\u00fcd\u00fcr\u00fc Julia Urban, “Burada olduk\u00e7a fazla at\u0131k oldu\u011funu fark ettik,” diye a\u00e7\u0131kl\u0131yor. <\/p>\n\n

Her y\u0131l yakla\u015f\u0131k 400.000 torba, k\u00fc\u00e7\u00fck miktarlardaki mallar\u0131 paketlemek ve bir sevkiyat\u0131n di\u011fer i\u00e7eriklerinden ay\u0131rmak i\u00e7in kullan\u0131l\u0131yordu. \u00d6zde\u015f \u00fcr\u00fcnlerin her biri plastik bir torbaya yerle\u015ftirildi. Ama\u00e7, baz\u0131 ihracat sevkiyatlar\u0131 1.000’den fazla farkl\u0131 \u00fcr\u00fcn i\u00e7erdi\u011finden, m\u00fc\u015fterilerin ambalajlar\u0131 a\u00e7arken \u00fcr\u00fcnleri kategorize etmelerini kolayla\u015ft\u0131rmakt\u0131. <\/p>\n\n

\"\"
Nihayet Corteco ambalajlar\u0131nda daha az plastik.<\/figcaption><\/figure>\n\n

Ak\u0131ll\u0131 sipari\u015f toplama<\/h2>\n\n

A\u00e7\u0131kl\u0131\u011fa kavu\u015fturmak i\u00e7in: Hirschberg’deki Corteco raflar\u0131nda ya\u011f ke\u00e7eleri, ya\u011f tahliye tapalar\u0131 ve fren hortumlar\u0131 genellikle gev\u015fek olarak de\u011fil, \u00fcr\u00fcn ambalaj\u0131 i\u00e7inde depolan\u0131r. Bunlar zaten standart miktarlarda Cortecologolu k\u00fc\u00e7\u00fck, kapal\u0131 kutularda d\u00fczg\u00fcn ve g\u00fcvenli bir \u015fekilde paketlenmi\u015ftir. Bu, ek plastik torbalar\u0131n sadece m\u00fc\u015fteri hizmetleri nedenleriyle ger\u00e7ek paketleme i\u00e7in bile gerekli olmad\u0131\u011f\u0131 anlam\u0131na geliyor. <\/p>\n\n

S\u00fcrd\u00fcr\u00fclebilirlik ve m\u00fc\u015fteri hizmetlerini bir araya getiren \u00e7\u00f6z\u00fcm, a\u00e7\u0131k\u00e7a tan\u0131mlanm\u0131\u015f bir paketleme \u015femas\u0131na g\u00f6re ak\u0131ll\u0131 sipari\u015f toplama y\u00f6ntemidir. Corteco bunu yaparken birka\u00e7 y\u0131l \u00f6nce ger\u00e7ekle\u015ftirdi\u011fi haz\u0131rl\u0131k \u00e7al\u0131\u015fmalar\u0131n\u0131n \u00fczerine in\u015fa etmeyi ba\u015fard\u0131. O zamanlar Corteco depodaki \u00fcr\u00fcnlerini \u00fcr\u00fcn kategorilerine g\u00f6re \u00e7ok ayr\u0131nt\u0131l\u0131 bir \u015fekilde tasnif ve organize etmi\u015fti. “Her sipari\u015fi \u00f6nceden tan\u0131mlanm\u0131\u015f bir rotada topluyoruz. Kasnaklar gibi en a\u011f\u0131r \u00fcr\u00fcnler \u00f6nce geliyor ve bu nedenle b\u00fcy\u00fck d\u0131\u015f kartonun en alt\u0131nda yer al\u0131yor. Hafif kabin hava filtreleri ise en sonda geliyor,” diye a\u00e7\u0131kl\u0131yor Urban. <\/p>\n\n

K\u0131sacas\u0131: her \u00fcr\u00fcn grubu otomatik olarak b\u00fcy\u00fck nakliye kartonunda grupland\u0131r\u0131l\u0131r. S\u0131n\u0131fland\u0131rma i\u00e7in art\u0131k plastik torbalara gerek kalm\u0131yor. Urban, “M\u00fc\u015fterilerimiz ambalaj\u0131 a\u00e7arken zamandan da tasarruf ediyor ve plastik at\u0131k atmak zorunda kalm\u0131yor” diyerek faydalar\u0131 \u00f6zetliyor. CO2 e\u015fde\u011ferine d\u00f6n\u00fc\u015ft\u00fcr\u00fcld\u00fc\u011f\u00fcnde, bu \u015fekilde 45 ton sera gaz\u0131ndan ka\u00e7\u0131n\u0131lm\u0131\u015f oluyor. Corteco i\u00e7in po\u015fet sat\u0131n almaya ve bunlar\u0131 paketlemek i\u00e7in ek i\u015f yapmaya gerek kalm\u0131yor. Proje, Da\u011f\u0131t\u0131m Merkezi M\u00fcd\u00fcr\u00fc Laslo Thaller ve Operasyon Uzman\u0131 Michael Apfel taraf\u0131ndan y\u00f6netildi. Hirschberg deposundaki bir ba\u015fka somut proje de halihaz\u0131rda de\u011ferlendirilmektedir: Bug\u00fcne kadar kullan\u0131lan plastik yap\u0131\u015fkan bantlar ka\u011f\u0131da d\u00f6n\u00fc\u015ft\u00fcr\u00fclecek. <\/p>\n\n

Corteco’nun s\u00fcrd\u00fcr\u00fclebilirlik giri\u015fimi, \u00f6rne\u011fin gelen ve giden mallar i\u00e7in t\u00fcm nakliye rotalar\u0131n\u0131 inceleyerek depo faaliyetlerinin \u00e7ok \u00f6tesine ge\u00e7iyor. “Kendi \u00fcretim tesisleri olmayan bir sat\u0131\u015f \u015firketi olarak, FST’nin s\u00fcrd\u00fcr\u00fclebilirlik hedeflerine ula\u015fmak i\u00e7in \u00e7ok \u00f6zel se\u00e7eneklerimizi ara\u015ft\u0131r\u0131yoruz. \u00c7al\u0131\u015fanlar\u0131m\u0131z kesinlikle hevesli ve ba\u015flang\u0131\u00e7 toplant\u0131s\u0131nda bile fikirlerle dolup ta\u015f\u0131yorlard\u0131” diyen Urban, daha somut ilerleme ve ba\u015far\u0131 i\u00e7in umutlar\u0131n\u0131 art\u0131r\u0131yor. <\/p>\n

\r\n
\r\n \r\n <\/i>\r\n <\/a>\r\n <\/span>\r\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

Corteco, Hirschberg’deki merkez deposunda k\u00fc\u00e7\u00fck miktarlar\u0131n nakliyesi i\u00e7in kullan\u0131lan plastik torbalar\u0131 ortadan kald\u0131rd\u0131. Ortaya \u00e7\u0131kan iklim ve kaynak korumas\u0131n\u0131 d\u00f6n\u00fc\u015ft\u00fcr\u00fcrseniz, bu y\u0131lda 45 tonCO2 tasarrufu ile sonu\u00e7lan\u0131r. Tek kullan\u0131ml\u0131k plastik…<\/p>\n","protected":false},"author":3,"featured_media":20053,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[966,1271],"tags":[1503],"powerkit_post_featured":[],"class_list":["post-20051","post","type-post","status-publish","format-standard","has-post-thumbnail","category-hirschberg-tr","category-suerdueruelebilirlik","tag-baski-02_2022-tr"],"_links":{"self":[{"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/posts\/20051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/comments?post=20051"}],"version-history":[{"count":1,"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/posts\/20051\/revisions"}],"predecessor-version":[{"id":20055,"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/posts\/20051\/revisions\/20055"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/media\/20053"}],"wp:attachment":[{"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/media?parent=20051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/categories?post=20051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/tags?post=20051"},{"taxonomy":"powerkit_post_featured","embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/tr\/wp-json\/wp\/v2\/powerkit_post_featured?post=20051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}