{"id":14260,"date":"2025-04-11T11:11:00","date_gmt":"2025-04-11T09:11:00","guid":{"rendered":"https:\/\/sw.fst.com\/magazine\/2025\/07\/customer-satisfaction\/"},"modified":"2025-07-23T16:16:52","modified_gmt":"2025-07-23T14:16:52","slug":"customer-satisfaction","status":"publish","type":"post","link":"https:\/\/sw.fst.com\/magazine\/en\/2025\/04\/customer-satisfaction\/","title":{"rendered":"Customer satisfaction"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Freudenberg-NOK India wins two awards (or) Better safe than sorry<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Freudenberg-NOK India has received two prestigious awards from its customer Endurance Technologies Limited at the &#8220;Vendor Meet 2025&#8221; in February 2025. This recognition underscores the company&#8217;s commitment to excellence and innovation.   <\/p>\n\n<p class=\"wp-block-paragraph\">&#8220;These achievements recognize the hard work and creative skills of all employees in the Competence Center, who are closely supported by the Global Lead Center and the Global Sales Team,&#8221; explains Anuja Karlmarx, Head of Human Resources for the India region. &#8220;These awards are a testament to the dedication and innovative spirit of our teams. We are honored to be recognized by Endurance Technologies and will continue to push the boundaries of excellence and sustainability.&#8221;  <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Capable Supplier of Endurance Technologies Limited<\/strong>: Freudenberg Sealing Technologies was selected as one of the few companies out of over 70 Endurance suppliers to receive this award. It recognizes Freudenberg&#8217;s unwavering commitment, exceptional service and high level of customer focus. This award positions Freudenberg Sealing Technologies as a long-term strategic partner of Endurance.  <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"725\" src=\"https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/CapaSupplier_1-1160x725.jpg\" alt=\"\" class=\"wp-image-11943\" srcset=\"https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/CapaSupplier_1-1160x725.jpg 1160w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/CapaSupplier_1-800x500.jpg 800w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/CapaSupplier_1-120x75.jpg 120w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/CapaSupplier_1-90x56.jpg 90w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/CapaSupplier_1-320x200.jpg 320w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/CapaSupplier_1-560x350.jpg 560w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/CapaSupplier_1.jpg 1199w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><figcaption class=\"wp-element-caption\">From left to right: Albert Polanowski (Global Segment Director &#8211; Sales General Industry, FST); Rohit Sanghotra (Sr. General Manager &#8211; Sales General Industry, FST); Timo Furrer (Vice President &#8211; Sales General Industry, FST); Rhea Jain (Vice President &#8211; HR &amp; Strategic Projects, Endurance); Rajesh Jain (Vice President &#8211; Supplier Quality Assurance, Endurance); Sanjay Sanghai (President &#8211; Group Purchase, Endurance); Santosh Ladhe (Vice President &#8211; Sourcing, Endurance)<\/figcaption><\/figure>\n\n<p class=\"wp-block-paragraph\"><strong>Excellence in Technology Upgradation: <\/strong>This award recognizes Freudenberg Sealing Technologies&#8217; continuous innovation in products and processes. It underlines the company&#8217;s commitment to pioneering work and continuously pushing the boundaries of technology. <\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"786\" height=\"867\" src=\"https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/TechnologyUp1.jpg\" alt=\"\" class=\"wp-image-11953\" srcset=\"https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/TechnologyUp1.jpg 786w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/TechnologyUp1-120x132.jpg 120w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/TechnologyUp1-90x99.jpg 90w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/TechnologyUp1-320x353.jpg 320w, https:\/\/sw.fst.com\/magazine\/wp-content\/uploads\/2025\/04\/TechnologyUp1-560x618.jpg 560w\" sizes=\"auto, (max-width: 786px) 100vw, 786px\" \/><figcaption class=\"wp-element-caption\">From left to right: Timo Furrer (Vice President &#8211; Sales General Industry, FST); Rohit Sanghotra (Sr. General Manager &#8211; Sales General Industry, FST); Anurag Jain (Managing Director, Endurance); Albert Polanowski (Global Segment Director &#8211; Sales General Industry, FST); Sunil Kolhe (Chief Sourcing Officer, Endurance)<\/figcaption><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<div class=\"pld-like-dislike-wrap pld-template-1\">\r\n    <div class=\"pld-like-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-like-trigger pld-like-dislike-trigger  \" title=\"\" data-post-id=\"14260\" data-trigger-type=\"like\" data-restriction=\"ip\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-thumbs-up\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-like-count-wrap pld-count-wrap\">    <\/span>\r\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Freudenberg-NOK India wins two awards (or) Better safe than sorry Freudenberg-NOK India has received two prestigious awards from its customer Endurance Technologies Limited at the &#8220;Vendor Meet 2025&#8221; in February&hellip;<\/p>\n","protected":false},"author":5,"featured_media":11965,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[229,102,418,474],"tags":[],"powerkit_post_featured":[],"class_list":["post-14260","post","type-post","status-publish","format-standard","has-post-thumbnail","category-chennai-en","category-global-en","category-india","category-morinda-en"],"_links":{"self":[{"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/posts\/14260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/comments?post=14260"}],"version-history":[{"count":1,"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/posts\/14260\/revisions"}],"predecessor-version":[{"id":14261,"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/posts\/14260\/revisions\/14261"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/media\/11965"}],"wp:attachment":[{"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/media?parent=14260"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/categories?post=14260"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/tags?post=14260"},{"taxonomy":"powerkit_post_featured","embeddable":true,"href":"https:\/\/sw.fst.com\/magazine\/en\/wp-json\/wp\/v2\/powerkit_post_featured?post=14260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}